FAQ's

How soon can I use my carpets after cleaning?

Because we use a powerful Van Mounted cleaning system 95% of the moisture used is extracted leaving carpets ready for use. Carpets can be walked on and used immediately after cleaning and will only take the shortest time possible to dry. You will be advised about your carpet type and drying time by your cleaning technician.

How soon can Upholstery be used after cleaning?

Freshclean uses a powerful but ultra low moisture Hot Water Extraction cleaning method for cleaning upholstery which means that your chairs and seating will be left to dry quickly. There is no faster drying time than the freshclean upholstery cleaning method.

Do I have to move furniture?

We do all that for you. We do have a Health and Safety policy and in line with industry guidelines we do not move furniture which weighs more that 50kg or is considered too heavy. In practice this means heavy bookcases, cabinets and pianos etc. We take particular care with all your furniture whether we move it or it remains in place.

Will my carpets quickly re-soil after cleaning?

Because freshclean only uses state of the art cleaning solutions there are no residues left behind so your cleaned carpets stay looking fresh and clean. We do recommend “Scotchguard” protection for carpets and upholstery which will help prolong good looks and to prevent future soiling.

Will my carpets shrink or fade in colour?

Because we take pride in being experienced cleaners we ensure that carpets will not shrink or fade – we use just the right amount of cleaning solution to ensure top class results. No carpets cleaned by us have ever shrunk or faded.

How often should I have my Carpets and upholstery cleaned?

This depends on usage. A house with children and Pets will needs more regular attention than one without. Or a heavily trafficed office will need frequent cleaning compared to a seldom used meeting room. As a rule of thumb most customers contact us every year for advice.